AUP & Privacy Policy

HostA1 is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

When you register for an account or purchase a service, we collect information necessary to provide that service. This may include your name, postal address, email address, billing details and domain registrant information required by registries.

Cookies

We use session and persistent cookies to make our site easier to navigate, remember login preferences and improve your experience. You may disable cookies in your browser, though some features may require you to sign in again more frequently.

Log Files

Like most websites, we automatically collect certain technical information including IP addresses, browser type, referring pages and timestamps. This data helps us analyze trends, administer the site and improve security. IP addresses may be linked to account information when investigating abuse.

Communications

We use your contact information to respond to support requests, send service announcements, renewal reminders and billing notifications. You can manage marketing preferences from your client area profile.

Information Sharing

HostA1 does not sell, rent or trade personally identifiable information to third parties for marketing purposes. We may share information with payment processors, domain registries and infrastructure providers only as needed to deliver the services you purchased.

Domain WHOIS Data

Domain registration requires accurate registrant data submitted to registries in accordance with ICANN policy. Where supported, we offer WHOIS privacy services to limit public exposure of personal contact details.

Security

We follow industry-standard practices to protect personal information during transmission and storage. Our website and client area use SSL encryption. No method of electronic storage is completely secure, but we take reasonable steps to safeguard your data.

Access & Corrections

You may access and update most account information by logging into your HostA1 client area under My Details. Contact support if you need help correcting registrant or billing records.

Acceptable Use

Use of email and hosting services must comply with our acceptable use policy. We do not monitor private communications except as required by law or to enforce our terms of service and protect the network.

Legal Disclosure

We may disclose personal information when required by law, court order or when necessary to protect the rights, property or safety of HostA1, our customers or the public.

For privacy questions contact us at [email protected] or via our contact page.